Legal
How to remove Runwisely's access to a connected service, and how to have everything we hold about you deleted.
Disconnecting a service immediately stops the agent it powered from acting through it — the credential is purged from Runwisely right away.
In Runwisely: open your org chart, find the agent's connected service badge, and disconnect it — no email needed.
If you connected a service via Meta (Facebook Login), you can also remove Runwisely's access directly from your Meta account at any time — this works whether or not you've disconnected it inside Runwisely.
Facebook: Settings & Privacy → Settings → Apps and Websites → find Runwisely → Remove. Instagram: Settings → Apps and Websites → Runwisely → Remove.
Removing app access stops future activity, but doesn't by itself delete what we've already stored — your account, business data, and any encrypted credentials/tokens tied to it.
Email privacy@runwisely.com from the address on your account, asking us to delete your data. We confirm and complete it within 30 days.
A full deletion request removes your account, business/org-chart data, and every stored credential — including OAuth tokens for any connected service — encrypted and unreachable the moment deletion completes, not just flagged as inactive. Full detail on what we collect and why: our Privacy Policy.